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Shipping policy

At Pet on Party, we’re committed to delivering your orders quickly and safely. Please read our shipping policy to understand how we process and handle your purchases.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification once your order has shipped.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping: [Delivery time and cost, e.g., 3-5 business days, £X.XX]
  • Express Shipping: [Delivery time and cost, e.g., 1-2 business days, £X.XX]

Shipping rates are calculated at checkout based on your location and the weight of your order.

International Shipping

We currently ship to select international destinations. Delivery times and rates will vary depending on the location. Additional customs fees or taxes may apply, which are the responsibility of the customer.

Order Tracking

Once your order is shipped, we’ll send you a tracking number via email so you can monitor the delivery progress.

Shipping Address

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

Missing or Delayed Shipments

If your order is delayed or hasn’t arrived within the expected timeframe, please contact us at muhammad.sajid84@hotmail.com, and we’ll do our best to assist you.

Damaged or Lost Packages

In case of damaged or lost packages, please notify us immediately so we can resolve the issue with our shipping partners.

We strive to provide the best experience for our customers and are here to help with any shipping concerns.